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95kok is committed to being clear about what account and transaction data we hold, how we use it, and what choices you have. Access to this platform and the protections described here depend on your local law and eligible regions.
When you open an account on 95kok and use payment options such as Nagad, Upay or Bank Transfer, we receive certain details as part of that process — your registered mobile number, the wallet or bank reference tied to each transaction, and the device session associated with your login. We collect this information to operate your account, process deposits and withdrawals, and respond to support requests. We do not sell your personal details to third parties for their own marketing. Data shared with payment processors — Nagad, Upay, Bank Transfer — is limited to what those processors need to complete a transaction, and each of them operates under their own terms. We keep records for as long as your account is active and for a further period as required by our platform's operational obligations. If you close your account, we will retain only the minimum data needed for record-keeping purposes. This policy applies to the 95kok website and any mobile browser session you use to access it. Availability of the platform and the protections here depend on your local law and the eligible regions we serve. We review and update this policy periodically; the date at the top of this page reflects the most recent revision.
This policy draws a clear boundary between what we govern directly and what falls under a separate operator's or provider's terms. Knowing where that line sits helps you understand exactly who to contact when a question arises about your data.
Your login credentials, session activity and account profile fields are inside the scope of this policy. We control how those records are stored, who can access them internally, and how long they are retained after account closure.
Deposit and withdrawal records linked to Nagad, Upay or Bank Transfer are covered here in so far as we hold them. The payment processor's own privacy terms govern the data that sits on their side of the transfer.
Your browsing behaviour on 95kok pages — the pages you visit, the game categories you open, the device and browser type — is collected through cookies and analytics tools we operate. You can manage cookie preferences through your browser settings.
Links to external sites, game studios, or payment platforms leave the scope of this policy the moment you click through. We do not control and are not responsible for data practices on websites or services we do not own.
You have real, actionable options when it comes to the data we hold about your account. Start with the account settings page inside your logged-in profile — that is where your registered mobile number, email address and wallet reference details are stored, and where you can submit a correction if any detail is wrong. If you want to review a full list of the data categories we hold for your account, contact our support team directly through the published route in the Support section below; we aim to respond and provide a summary of what we hold. You can also ask us to delete data we no longer need for operational purposes, though we may need to retain certain transaction records for a period after that request. Raising a question about how a specific transaction's data was handled — for example a Nagad deposit or a Bank Transfer withdrawal — should go through the same support route so the query reaches the right team. None of these steps require you to close your account; reviewing or correcting your details is possible while your account remains active.
Open account settings after logging in to see the registered details we hold. Transaction history for Nagad, Upay and Bank Transfer payments is visible in the wallet section of your account.
If your mobile number, name or wallet reference is recorded incorrectly, use the edit fields in account settings or contact support to request a correction before your next transaction.
Direct any question about data retention, sharing or deletion to our support team through the contact route published on this site. Include your registered mobile number so we can locate your account record quickly.
You can ask us to remove data we no longer need. We will confirm what can be deleted immediately and what we are required to retain for operational or record-keeping reasons before acting on your request.
If your question is specifically about how your data is handled under this policy — not a general account or payment query — use the channels below to reach us. Include the word 'Privacy' in your subject line or opening message so the query is routed correctly.
The chat widget on the 95kok site connects you to our support team. Use this for straightforward questions about what data we hold or how to correct a detail in your account.
Send detailed privacy requests — including data review or deletion enquiries — to the support email address published on the Contact page. Attach your registered mobile number so we can locate your account.
The Help Centre section of the site covers common account and data questions with step-by-step guidance. Check there first for questions about transaction records, session data or cookie settings.
Data protection is an operational concern for us, not a footnote. Below are the four areas where our handling practices are most relevant to your account and what you can verify by checking your own settings.
We use cookies to maintain your logged-in session across pages and to understand how the site performs on mobile browsers. You can clear cookies through your browser settings at any time; this will end your active session and require a fresh login.
Account access is protected by the login credentials you set at registration. If you believe your credentials have been compromised, update your password immediately through account settings and contact support using the route on this site.
We hold your account and transaction data for as long as the account is active. After closure, we keep only the minimum records required for operational purposes, then delete the rest in line with our internal retention schedule.
All requests to review, correct or delete your data go through the support team via the channels published on this site. We do not accept data change requests through social media or unverified third-party contacts.
These are the questions we receive most often about how we handle your account data, transaction records and privacy rights on 95kok.
We collect your registered mobile number, the details you enter during account setup, and your login session data. When you make a deposit or withdrawal through Nagad, Upay or Bank Transfer, we also receive the transaction reference linked to that payment.
We share only what is needed to process a transaction — with Nagad, Upay or Bank Transfer, as applicable. We do not sell your data to third parties for marketing. Each payment processor operates under its own privacy terms for the data on its side.
Log into your account and open account settings to edit your registered details directly. If a field is locked or the correction affects a payment reference, contact our support team through the live chat or email route published on this site.
After account closure we retain only the minimum records required for operational purposes — primarily transaction history needed for record-keeping. Data we no longer need is deleted in line with our internal retention schedule.
Yes. The same policy covers every session whether you access the site on a phone browser, a tablet or a desktop. Cookie and session data collected on mobile works the same way; you can clear it through your mobile browser settings at any time.
Use the email support route published on our Contact page and include your registered mobile number in the message. Write 'Data Deletion Request' clearly so the query reaches the right team. We will confirm which data can be removed and what must be retained.